Booking details
How can I get more information about the room or property's facility?
You can find details about the property in your confirmation email or on the property detail page. For anything else, you can also contact property directly.
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When do I get a confirmation email?
In most cases, you will receive this email along with the booking voucher (PDF file) within 30 minutes of booking. If you still haven't received it after that time, please check your junk mail and/or spam filters. You can also download or resend your booking voucher online.
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Where can I check my booking details and status?
You can always view your booking details and status online by signing in and selecting "My bookings" from the account menu. If you don't know your sign in details, you can follow the "My bookings" link in your confirmation email.
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Can you resend the booking voucher to me?
Agoda now provides you with a self-service option. Just by clicking on the self-service link provided in your confirmation email, you will be able to resend your booking voucher.
Can I add an extra bed/baby cot in my room?
The availability of an extra bed/baby cot depends on the property. Additional costs for children, including extra beds, are not included in the reservation price unless stated. Please contact the property directly for this information.
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Does the hotel provide airport transfer?
When making a search you can choose 'Hotel/Airport transfer' in the facilities section to help you with your search. Hotels will also provide this information in the "Useful Information" section on the hotel page displayed on the website. Some rooms come with complimentary airport transfer. If this is the case it will be specified in the room type or will be noted in the grand total on the booking form. Airport transfers are usually subject to a charge. If you would like to arrange an airport transfer, please contact the hotel directly.
Is breakfast included in the room rate?
If breakfast is included, it will display "Breakfast Included" below the room type. If it is not mentioned, the hotel is not including breakfast with this room deal.
Can I choose what type of bed I want?
You can send your special request for a bed type to the property using the self-service option. Please note that all special requests are subject to availability and cannot be guaranteed by Agoda.
I have not received my booking confirmation and cannot locate my booking online.
In most cases, you will receive your booking confirmation (PDF file) by email within 30 minutes of booking completion. If you still haven't received it after that time, please check your junk mail and/or spam folders. You can also view your booking details and status online by signing in and selecting "My bookings" from the account menu. If you still cannot locate your booking and have not received your booking confirmation after 24 hours, please feel free to contact us.
would like to submit a "Best Price Guarantee" or ”Lowest Price Guarantee” claim.
Agoda offers their customers our “Best Price Guarantee” or ”Lowest Price Guarantee”. If after booking through Agoda you find a better price (that is viewable and bookable) for your same room, dates, and conditions on another website, we will, at our sole discretion, either match that rate or credit the difference in AgodaCash to your Agoda account.
To get the best price guarantee or lowest price guarantee, please collect the following information and send it to us using the email template below
- Agoda Booking ID
- URL link of the website where you found better rate
- Name of hotel, city and country
- Up to three screenshots of the competitor site in which the room availability, room type, promotion type and room rate are clearly indicated.
How can I get a booking confirmation sent to a different email address than the one I used to make the booking?
You should have received a booking confirmation email to the email address you provided during your booking process. Additionally, you can find your upcoming, canceled and completed bookings on the "My bookings" page.
In case you don't have access to the e-mail address you used to make your booking, please send us an email containing the following information and we will do our best to assist:
- Hotel name
- Check-in / check-out date
- Lead guest name
- Booking creation date
- Phone number
Cancellation
How can I cancel my booking?
You can cancel your booking online on the Agoda website or app. Any cancellation fees are determined by the property and listed in your cancellation policy.
Will I be charged if I cancel my booking?
If you have a free cancellation booking, you won't pay a cancellation fee. If your booking is no longer free to cancel or is non-refundable, you may incur a cancellation fee. Any cancellation fees for a booking is determined by the property.
How do I know if my booking was canceled?
After you cancel a booking with us, you should receive an email confirming the cancellation. Check your inbox and spam/junk mail folders.
Where can I find the cancellation policy?
When searching for the room, you should be able to find the booking conditions and the cancellation policy along with other room information. You can also find this information on your booking voucher.
When will I get my refund?
Refunds, if applicable, will be processed immediately. From the process/refund date, banks may take up to 30 business days to refund this amount, or until your next billing cycle. The refund should be converted to your local currency by your bank. You can track the progress of your refund in your [Booking Details Page].
Change a booking
I want to change my booking dates. How can I do this?
Elite Travelers now provides you with a self-service option. Select your booking and choose your new dates.
I want to change the name of the lead guest. How can I do this?
Elite Travelers now provides you with a self-service option. Select your booking and update the guest name.
How do I extend my stay?
Agoda now provides you with a self-service option. Select your booking and choose your new dates. Please note that not all bookings will allow changes to booking dates.
How do I shorten my stay?
Agoda now provides you with a self-service option. Select your booking and choose your new dates. Please note that not all bookings will allow changes to booking dates.
Special Requests
How can I make a special request?
You can send your special requests to the property using the self-service option. Please note that all special requests are subject to availability and cannot be guaranteed by ET.
How will I know if a special request is confirmed?
All special requests are subject to availability and cannot be guaranteed by ET. ET will forward your request to your preferred property upon receipt, and you can follow up with the property before or upon arrival.
Can I request early check-in/late check-out?
You can send your special request for an early check-in/late check-out using the self-service option. Please note that all special requests are subject to availability and cannot be guaranteed by ET .
Can I choose the type of bed I want, request a smoking or non-smoking room, or request an interconnecting room?
All special requests are subject to availability and cannot be guaranteed by ET. ET will forward your request to your preferred property upon receipt, and you can follow up with the property before or upon arrival.
Price freeze
Price Freeze: How does it work?
Never miss out on a hotel deal again with Hopper’s Hotel Price Freeze! Simply pay a small deposit to freeze the price of a hotel room on ET, and come back to secure your reservation at a later date. If the price increases, we'll cover the price difference up to the maximum limit listed on your Price Freeze policy. If the price decreases, you pay the lower rate! When you complete your booking, the deposit will be applied to the final cost of your reservation. If you don't book, the freeze expires and the deposit is forfeited.
I cannot find my Price Freeze booking
Please make sure you are logged in to ET with the same email you used to purchase the Price Freeze offer in order to view the booking.
Why was the deposit not deducted from my final payment when I exercised the booking?
You may have not been logged in with the same email you used to purchase the Price Freeze offer. Make sure you're using the correct account to ensure deposit is deducted from final payment.
What is my Price Freeze time window?
When you purchase a Price Freeze, we will freeze the price until your expiration date, which will be specified to you at the time of purchase. You can view the expiration date and other details directly on Agoda’s website on the Manage my booking page.
Can I book a different hotel or different dates from my hotel Price Freeze?
Once a Price Freeze has been purchased it cannot be applied to different hotels or dates. If you no longer wish to purchase the room, you can let the Price Freeze expire but the deposit is a non-refundable purchase.
Is there a limit to how much a hotel Price Freeze will cover?
Yes, a price increase limit is applied to each hotel Price Freeze. If there is a price increase on your booking, Hopper will cover the cost of the increase up to the maximum limit indicated at the time of booking, excluding taxes and service fees. The price increase limit is made clear prior to purchase and will be re-stated on the confirmation screen. If the price increases by more than the specified maximum limit, you will pay the current price minus the increase limit.
Can I cancel my hotel Price Freeze?
The Price Freeze deposit is a non-refundable purchase. If you decide not to redeem your Price Freeze before it expires, the deposit will be forfeited. If you purchase a reservation from an existing Price Freeze and you choose to cancel your reservation, please note that the Price Freeze deposit is still non-refundable.
Flight
Book a flight using an airline credit
If you’ve had to cancel or change your non-refundable flight, your airline may offer you a credit depending on your fare rules. Here’s what you should know.
Flight canceled during COVID-19 times? If you have a flight credit that’s more than three years old, your credit might not appear in Trips or on your Coupons and Credits page. In that case, you’ll need to contact your airline directly to redeem your credit. Your confirmation email should have your ticket number and airline confirmation code.
Have a credit on a low-cost airline? To redeem an airline credit from a low-cost airline, such as Frontier or Spirit, contact the airline directly.
Before you redeem your airline credit
All you need is your itinerary number and ticket number in Trips—no voucher necessary.
Airline credits come with a travel-by date, so be sure to factor this into your planning.
Airlines give separate credits to each traveler; you won’t be able to combine or transfer credits.
The credit can be used only with the airline that provided the credit, and there may be fare class and cabin restrictions.
Airline credits can’t be used for additional services, like meals, seat upgrades and so on.
Your new flight must depart from the same country as was shown on your original ticket.
How to use your airline credit
Check your cancellation email for details about your airline credit—such as traveler names, credit amount, departing and arriving airports, ticket numbers and expiration dates. You can also find this information in Account, underCoupons and Credits
Coupons and Credits
for many major airlines. We’re adding more airlines all the time, so stay tuned.
To redeem your credit:
Keep in mind, you can’t access the Coupons and Credits page without an account. If you don’t already have one, you’ll need to create an account using the same email address used to book your original flight.
If the credit doesn’t show in your account, contact us and one of our friendly agents will help you with your booking. Make sure you have the original itinerary number, credit amount, and traveler names handy.
Good to know
If your new flight costs more than your airline credit amount, you must pay any remaining difference.
Some airlines only allow you to use up to the value of the credit received on a single trip, meaning you would lose any credit left over. This is per the airline’s policy that's included in your cancellation email.
If you do have credit left over that you’re eligible to use, contact us and we’ll help you.
If you choose a different destination when booking with an airline credit, some taxes may be forfeited, and new ones introduced. Keep in mind that this can impact how you can use your credit.
Airline-initiated schedule change
There are a variety of reasons why your airline might reschedule a flight – from dodging storms to finding a replacement for a sick pilot.
Whatever the why, rest assured you won’t have to pay a change fee or fare difference when this happens.
Low-cost airlines
If you booked with a low-cost airline, like Frontier or Spirit, you’ll need to contact the airline about anything schedule-change related. (They handle that bit on their end.) But we can help you get in touch. We’ve got airline phone numbers right here.
If only one of your flights is with a low-cost airline, contact that airline to make any changes you need. Then, if you want to make any changes to the rest of your trip, you can get in touch with us.
Full-service airlines
We’ll work with your airline to find you a flight comparable to your original one. After we find you a new flight, we’ll get in touch with details via email, text or app notification. If it’s urgent (say your flight’s today, for example), we might also give you a call.
When you get an email, text, or app notification from us, be sure to read the details carefully and follow any directions – which might include contacting us to confirm your flight changes.
After we confirm the flight changes with you (if needed) and the airline approves them, we call it all final. And we’ll send you a new confirmation email with your revised itinerary.
Roundtrip flights with 2 one-way fares
First, review all your flight details. Sometimes when you have a roundtrip flight with 2 one-way fares, one flight will be changed and the other will stay the same. So double check!
If you make any changes to a flight that wasn’t impacted by the airline schedule change, you might have to pay an airline change fee – plus any fare difference – to do that.
If you made upgrades or additions to your original flight
Contact your airline to make sure any upgrades or other services you added on (like a hot meal or a wheelchair onboard) carry over to your new flight.
Keep in mind, after the airline schedule change is finalized, any additional updates you make are subject to the rules and restrictions of your original ticket.
For info on what you can change, what costs money, etc., read Change your flight.
To make changes to another part of your trip
If you have other bookings, say for a hotel, that you want to change at this point, contact us. One of our friendly agents can help you with your options.
Still need help?
Get in touch. We're here to help.
Cancel your flight
Change of plans? No problem. We’re here to help make things as easy as possible.
Conveniently, you can cancel most flights online – including flights booked with points.
Before you cancel
Be sure to review the Airline rules + restrictions in your itinerary
itinerary
to see what the airline will let you do and what fees they charge for flight cancellations.
Cancel with extenuating circumstances
In some cases, you might be able to get a refund for non-refundable tickets if you canceled because of jury duty, a medical incident, death, or a change in military orders that would prevent you from traveling. You can fill out an extenuating circumstances refund form
extenuating circumstances refund form
to request a refund from your airline. Keep in mind that you’ll probably have to provide documentation outlining the circumstances of your request and that it’s up to the airline whether or not they issue a refund.
Full-service airlines
If you booked:
In the last 24 hours: Some airlines will let you cancel for free if you booked at least seven days before the flight departs. Not sure this applies to you? Check the Airline rules + restrictions in your itinerary
itinerary
for details.
More than 24 hours ago: Airline cancellation fees come into play at this point. See the Airline rules + restrictions in your itinerary
itinerary
for more info.
Non-refundable fares: You won’t get a refund if you cancel, but you might get an airline credit to use later. If you do get a credit, be sure to read up on how to Book a flight with an airline credit.
How to cancel your flight
And you’re done!
Low-cost airlines
Low-cost airlines, like Frontier and Spirit, like to handle their own changes and cancellations. For reservations made in the last 24 hours, some airlines will let you cancel for free if you booked at least seven days before the flight departs.
We can help you get in touch. We’ve got a list of airline phone numbers right here.
Roundtrip flights with 2 one-way fares
Because each ticket is considered separate, be sure to cancel each of your one-way flights individually. For more info, read Roundtrip flights with 2 one-way fares.
If one of your flights is with a low-cost airline, like Frontier or Spirit, you’ll need to contact the airline to cancel that flight. (They like to do that part on their end.) You can cancel your other flight with us.
Vacation packages
If your flight’s part of a vacation package, please read Cancel your vacation package for more info – including how to cancel one part of a package and what to expect when you do.
Good to know
If you miss or skip your departure flight, the airline will cancel your return flight. Unless you booked a roundtrip flight with 2 one-way fares, because your tickets are considered separate in that case.
If the airline changed or canceled your flight, check out Airline-initiated schedule changes to see what to do next.
If you bought flight insurance, be sure to read Flight insurance for more info on when and how you can use it.
If you’re curious about refund information, check out Refund timelines.
Hotel
Cancel your hotel or vacation rental booking
Change of plans? No problem. We make it easy to cancel most hotel bookings online. Whether you'll get money back depends on the type of booking you made and how close you are to check-in.
Here's how it breaks down:
Refundable booking? Good news – you'll get all your money back as long as you aren't too close to check-in. Hotels have their own rules about that, so be sure to check the fine print in your itinerary
itinerary
.
Non-refundable booking? Like the name suggests, you won't get any money back.
How to cancel your hotel
Go to My Trips
My Trips
. (You may need to sign in.)
In Manage Booking, choose Cancel Booking. The rest should be pretty straightforward.
Don't see an option to cancel? That might mean your booking is either too close to check-in or non-refundable. In either case, you won't be able to cancel online. Instead, get in touch with us and we'll take care of it for you. Just keep in mind that the hotel may charge a fee.
How to cancel your vacation rental
Vacation rentals work a little differently than regular hotels. You'll have to get ahold of your property manager to cancel. You can find their contact info in your itinerary
itinerary
– they'll help you out.
Other helpful stuff
Just need to change something? Try changing your booking instead of canceling it.
What about no-shows? If you don't show up, or show up outside of check-in hours, the hotel may charge you. The Rules and Restrictions section in your itinerary
itinerary
has all the fine print.
Check in and out of your hotel vacation rental
Here's everything you need to know to make sure you get in and out of your hotel or vacation rental without any hiccups.
All about check-in
You can show up any time between the check-in time listed in your itinerary
itinerary
and midnight. As a perk, booking with us means you won't have a problem checking in late. No need to rush!
Be sure to have your government-issued ID handy when you show up – you'll need it to check in.
Want to show up early, or past midnight? Be sure to give your hotel or property manager a call first.
One last thing: If you decide to not show up for any reason, the hotel may still charge you. We suggest checking your hotel's Rules and Restrictions in your itinerary
itinerary
for details.
The scoop on check-out
You can hang around up until check-out time (also in your itinerary
itinerary
) on the last day of your booking, then it's time to head out. Don't forget your phone charger!
Need to end your stay before your check-out day? Here's what to do:
If you already paid, we'll help you out.
If you're paying at the property, visit the front desk or give them a call – their number is in your itinerary
itinerary
.
How about late check-out? You'll have to talk to them in person or call. Just a heads up – they may charge you.
Good to know
Questions about forms of payment, check-in age, or luggage storage? Check the Policies section of your hotel's page on our website, or call them.
Even though you don't need a printed itinerary, it never hurts to bring one, or save a screenshot of it on your phone.
Refund timelines, policies & processes
How to track your refund
Have a refund coming? We’ve made it easy for you to track when it’ll arrive. Click Chat now and our Virtual Agent will guide you to your refund status.
How it works
It may take up to 24 hours to process your refund. Once that has happened, your bank or payment service (such as PayPal) will take care of the rest. Just know that it may take them up to 7 days to post the credit to your account, and up to 2 billing cycles to show the credit on your statement.
You’ll see the refund on your original method(s) of payment. So, say you paid using your debit card -- that’s where the money will be refunded. We’ll send you an email with the nitty-gritty about your refund amount, and how and when you'll get it.
If your credit card statement includes a charge from a third party (such as a low-cost airline, rental car company, or cruise line), you’ll receive your refund from them, not from us. If this is the case, get in touch with that third party to ask any questions about refunds.
If you've been charged a deposit or partial payment, you'll be refunded for that amount, minus any fees.
The basics on cancellation fees
If you used points to pay for your entire booking, and you’ve been charged a cancellation fee, that’ll come out of your points balance. For instance, say you used 1,500 of your 2,000 points to pay for your whole trip. The cancel fee will be converted to points and removed from your remaining 500 points.
If you used points and a credit card to pay for your booking, any cancellation fees will come out of the points portion of your refund first, followed by the credit card portion, if necessary. If you used all your 2,000 points to pay for your trip, then used your credit card to cover the remaining cost, the cancel fee will come out of your points balance first.
Flights
Did you cancel within 24 hours of making your reservation? Some flight bookings are eligible for a full refund.
Need to cancel a non-refundable flight? Instead of getting your refund back, you may instead get a flight credit to use for a future booking.
Hotels
Most hotels refund all your money if you cancel before their cancellation deadline.
Some hotel rooms are non-refundable, meaning you won’t get your money back if you cancel.
If you cancel a non-refundable hotel booking, or cancel your booking after the hotel's cancellation deadline, you won’t be able to get a refund, no matter how you paid (using points or your credit card, for instance).
If you canceled before the hotel's cancellation deadline but still see a charge from them on your credit card statement, get in touch with the hotel itself to make sure you get your refund.
Vacation Packages
If you booked your package:
Within the last 24 hours: You may be able to cancel and get all your money back.
More than 24 hours ago: Your airline, hotel, car rental company, or activity provider may have a cancellation fee that we’ll pass on to you.
Check out how to change or cancel your vacation package for more info.
Cars
Does your prepaid car booking qualify for a refund? Check out your itinerary for details. If it does, just know you have to cancel the booking at least 6 hours before pick-up.
Need to return the car early? In this case, you won’t be refunded for any unused time.
Cruises
Most cruise bookings are eligible for a full refund if you cancel up to 90 days before departure.
Activities
You can get a refund for most activity bookings if you cancel before the activity's cancellation deadline. Just keep in mind that some activities are non-refundable.
Get a receipt for your booking
There are different ways to get your receipt, depending on how you booked and what information you have handy. So, read on to learn all about it.
From the itinerary page
You can get a receipt from the itinerary page itself. Just choose Print receipt or Get receipt. The rest is pretty straightforward!
From the hotel
Pay at property: Because these hotels have you pay in full at check-in or check-out, you'll get the receipt from them when you complete your stay.
Pay now: You've already paid in full when you booked, so, the receipt you get from the itinerary page is your proof of purchase. For the expenses charged to your room during your stay (e.g. wifi, minibar), you'll get a separate receipt from the hotel at checkout.
From the car rental company
Pay later: Because you pay at the car rental company, you'll get a receipt from them when you return the car. The receipt lists all the fees and taxes paid.
Pay now: You've already paid when you booked, so, the receipt you get from the itinerary page is your proof of purchase. You can also get a copy of your rental contract with the receipt from the car rental company.
Good to know:
For package bookings: While the receipt you get from the itinerary page shows the total amount you paid, your bank or credit card statement may show separate charges for each package item (flight, hotel, etc.).
Payment and security options
An account protects your personal information and gives you the ability to save payment options for future travel bookings.
We use SSL, the highest standard of digital information security, to protect you and your personal information. Just check for https:// at the beginning of the address in your browser.
To save a card to your account
Sign in
Sign in
to your account.
At the top-right hand of the page select your name and then select Account.
Select Payment Methods.
Fill in the required fields, then select Save.
To protect your card from unauthorized use, we verify its 3- or 4-digit identification number with every purchase. This number is in the signature field of most cards, and above the credit card number on American Express.
Good to know
If your payment did not go through, please read Troubleshoot declined payments for more information and options.
All prices are displayed in local currency unless otherwise specified.
If you book from outside the country or your card's issuing bank is outside the country, you may be charged an international transaction fee.
Security
Payment and security options
An account protects your personal information and gives you the ability to save payment options for future travel bookings.
We use SSL, the highest standard of digital information security, to protect you and your personal information. Just check for https:// at the beginning of the address in your browser.
To save a card to your account
Sign in
Sign in
to your account.
At the top-right hand of the page select your name and then select Account.
Select Payment Methods.
Fill in the required fields, then select Save.
To protect your card from unauthorized use, we verify its 3- or 4-digit identification number with every purchase. This number is in the signature field of most cards, and above the credit card number on American Express.
Good to know
If your payment did not go through, please read Troubleshoot declined payments for more information and options.
All prices are displayed in local currency unless otherwise specified.
If you book from outside the country or your card's issuing bank is outside the country, you may be charged an international transaction fee.
Responsible disclosure of web vulnerabilities
Expedia, Inc., and its affiliated businesses encourage customers to report vulnerabilities discovered on any of our Internet sites. If you think you have discovered a vulnerability in the web application code on any of our sites, please send us an email message
send us an email message
with the following information:
We appreciate your willingness to participate in our efforts to keep Expedia safe and secure.
The scope of this program is limited to Expedia Group owned web applications.
Beware of email scams
Phishing is a scam where a criminal sends an email asking for personal information, and attempts to trick the recipient into responding by clicking on a link, opening an attachment, or directly providing sensitive information.
The emails can be quite convincing, since they appear to come from established businesses or organizations, and sometimes even link to legitimate-looking websites. However, the information you provide—such as a social security or credit card number—goes directly to the criminal, who can then use the information to his or her own advantage.
What you can do
We will never call or send an email asking for your password or other personal information. If you think you have received a fraudulent email:
Good to know
Read our Privacy Policy
Privacy Policy
to learn more about how we protect your information.
Privacy
Correct or update your personal and account information
You can keep your login information, payment methods, and email preferences up to date on our website or in our app.
How it works
If you don't have an account or need help correcting or updating your personal information, please contact us through our virtual agent: Start a conversation, then select Do something else and Submit privacy request.
Information about your privacy
We're committed to protecting and securing your personal information. We explain how we do this in our Privacy and Cookies Statements.
In our Privacy Statement, we let you know:
What information we collect and why.
How we use that information.
When and why we share your information with other organizations.
The rights you have and ways you can control your information.
You can read our Privacy Statement in full here
here
.
Some of our websites and apps have a separate Cookies Statement. In our Cookies Statement, we let you know:
What cookies are.
How we use them for analytics.
How they help us create personalized content to improve your experience on our site.
How they help serve you with ads that may be of interest.
You can read our Cookies Statement in full here
here
.
If you have any questions about either the Privacy Statement or the Cookies Statement, please contact us through our virtual agent: Start a conversation, then select Do something else and Submit privacy request.
What privacy and data subject rights are available?
For more information on the subject rights that may be available to you, see Data Subject Rights
Data Subject Rights
.
Expedia Group is very careful about protecting your personal information. Please consult the Your Rights and Choices section our Privacy Statement
Privacy Statement for details.
Account
View your booking
We make it easy to view the details of your bookings. That's why after you book, we send you a confirmation email with your itinerary number and trip details. You can also view, email, and print your itinerary right from our website. Here's how it all works.
To view your booking
Go to Trips
Trips
. That's where you'll see all your bookings, along with options to email or print them.
Book without signing in?
No problem. You can hop over to Find your itinerary
Find your itinerary
to track down your booking.
Can't find your itinerary number?
We've got you covered. Just go to Forgot your itinerary number
Forgot your itinerary number
.
Don't see your booking?
For some bookings, it may take 24 hours to pop up in your inbox. Or it might be hiding in your spam folder.
Good to know
Still need help?
If it's been 24 hours and you still don't see your confirmation email, or you can't find your booking, contact us. We're here to help.
US Customs allowances for international travelers
US citizens traveling abroad can review Prohibited and Restricted Items
Prohibited and Restricted Items
and What You Must Declare
What You Must Declare
on the US Customs and Border Protection
US Customs and Border Protection
website.
If you are a non-US citizen, check with your country's customs agency for restrictions on duty-free merchandise.
Customs allowances for international travelers
Canadian citizens traveling abroad can review Prohibited and Restricted Items
Prohibited and Restricted Items
and What You Must Declare
What You Must Declare
on the Canada Border Services Agency
Canada Border Services Agency
website.
If you are a non-Canadian citizen, check with your country's customs agency for restrictions on duty-free merchandise.